Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
New customers can utilize online Assurance Orders for secure payments via Master Card, Visa, and other methods. We also accept PayPal and TT transfers.
3. Can you customize a motor if I cannot find a suitable model?
Yes, we provide full customization services to modify motor parameters and dimensions to meet your specific requirements.
4. Do your motors come with quality certifications?
Yes, our products are certified with CE, FCC, and ISO. We can also apply for other specific certifications if required by your region.
5. How do you handle quality control?
We employ professional inspection staff at every production stage. Finished motors undergo rigorous testing using advanced equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature machines, and Noise testers.
6. Is technical support available for motor selection?
Our engineering team is available to help evaluate your application needs and recommend or design the most efficient motor solution for your project.