Frequently Asked Questions
🔹 Are you a trading company or a manufacturer?
We are a specialized factory focusing on micro DC motors and DC gear motors with over 14 years of industry experience.
🔹 Can you customize the motor according to specific requirements?
Yes, we support full customization. If you cannot find a suitable model on our list, we can adjust the transmission dimensions and motor parameters to meet your needs.
🔹 What payment methods do you accept for new customers?
We offer flexible payment options including Online Assurance Orders (Master Card, Visa), PayPal, and TT transfers.
🔹 Do your motor products carry any quality certifications?
Yes, our motors are compliant with CE, FCC, and ISO standards. We can also apply for other specific certificates upon request.
🔹 How do you ensure product quality control?
We maintain strict quality control through professional inspection at every production stage. Final testing involves advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
🔹 What is the typical lead time for customized orders?
Lead times depend on the complexity of the customization. Please contact our technical team to discuss your project timeline and specifications.