❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We support online Assurance Orders (Master Card, Visa), PayPal, and TT transfers for all new clients.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to modify motor parameters and dimensions based on your specific requirements.
4. Do your motors have quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other standards. We can also apply for specific certificates if required.
5. How do you ensure product quality?
We employ professional inspection staff on every production line and use advanced testing equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Life Testers.
6. What is the typical lead time for orders?
Lead times vary depending on the product specifications and order quantity. Standard models usually have a shorter turnaround, while customized solutions are scheduled based on technical complexity.