Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We accept various payment methods including online payments with Master Card and Visa, as well as PayPal or TT transfers to ensure convenience for our new customers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to design and manufacture motors according to our customers' specific requirements.
4. Do you have certificates for the motors?
Yes, we hold CE, FCC, ISO, and other relevant certifications. We can also apply for other specific certificates if required.
5. How is your Quality Control process?
We employ professional staff on every production line. Our quality assurance includes comprehensive testing with Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. What is the typical lead time for production?
Lead times depend on the order quantity and whether customization is required. We strive to maintain efficient production cycles while ensuring all quality standards are met for every batch.
Strata Motor
