❓
Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
We are a specialized factory with over 14 years of experience in micro DC motors and DC gear motors.
Q2: What are the payment terms for new customers?
We offer flexible options including Online Assurance Orders (supporting Master Card, Visa, etc.), PayPal, and TT transfers.
Q3: Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to modify motor parameters and transmission dimensions based on your specific requirements.
Q4: Do your motors carry any quality certifications?
Absolutely. Our motors are certified with CE, FCC, ISO, and other standards. We can also apply for additional certifications if required.
Q5: How do you ensure product quality control?
We employ professional inspection staff at every stage of production. Finished products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise testers.
Q6: Do you provide samples for testing before bulk orders?
Yes, we support sample requests to ensure the motor meets your technical specifications before proceeding with mass production.