Frequently Asked Questions
Q1Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of experience in the industry.
Q2What are the payment terms for new customers?
We can facilitate Ali Assurance Orders online, allowing payment via MasterCard, Visa, etc. Customers can also use PayPal or TT (Telegraphic Transfer).
Q3Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to create a suitable motor according to our customer's specific technical requirements.
Q4What certificates do your motors hold?
Our motors are certified with CE, FCC, and ISO standards. We can also apply for other specific certifications if required by your region or application.
Q5How do you ensure quality control?
We employ professional inspectors at every production stage. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise testers.
Q6Is technical support available for motor selection?
Yes, our engineering team is available to assist you in selecting the most efficient motor parameters and gearbox dimensions for your specific application needs.